Return, Refund & Cancellation Policy
At Fabfunk, your satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help with easy returns, exchanges, and refunds—subject to the following terms:
🛍️ Returns
You can request a return within 7 days from the date of purchase, provided the item meets the conditions below:
- Items must be unused, undamaged, and returned in original packaging.
- Products with visible wear, scratches, or damage are not eligible for return.
- Customer-caused returns (e.g., change of mind, incorrect model selection) will require the customer to bear the return shipping charges.
- If the return is due to our error (e.g., wrong or defective product), we will cover the return shipping cost upon receiving a valid return receipt.
To initiate a return, please email us at sales@fabfunk.in with your order number and reason for return. Our team will guide you through the next steps and share the return address accordingly.
💰 Refunds
Refund eligibility is subject to product condition and reason for return:
- If the product is incompatible with your vehicle (and your vehicle is listed on our compatibility page), we will issue a 100% refund once we receive the item in undamaged condition.
- For returns not due to our fault, a 15% restocking fee will be deducted from your refund.
- Expedited shipping charges are non-refundable once the order is shipped.
- Refunds are processed within 3–7 business days after we receive and inspect the returned item. The amount will be credited to the original payment method used during purchase.
- If more than 7 days have passed, the item will no longer be eligible for a refund under our policy.
If you haven’t received your refund within the expected timeframe, we recommend checking with your bank or payment provider.
🔁 Exchanges (6-Month Warranty)
All Fabfunk products come with a 6-month warranty against manufacturing defects:
- If the item has a quality issue, we’ll gladly exchange it at no extra cost.
- If the issue cannot be resolved with a replacement, we will propose a return for a full refund.
- Warranty-related claims must be made within 6 months from the date of purchase. After that period, we cannot offer a refund or exchange.
Order Cancellations
- Orders are usually processed and shipped within 24 hours.
- You may cancel your order within 5 hours of placing it—only if it has not been shipped yet.
- To cancel, please contact us immediately with your order number and reason for cancellation.
- Once the item has been dispatched from our warehouse, we will not be able to cancel or recall the shipment.
Additional Terms
- Incorrect Address or Non-Delivery: If the parcel is marked as delivered but not received, the reshipping cost will be the buyer’s responsibility.
- Faulty Products: If a product is defective or has missing parts, it may need to be sent to our warehouse for inspection. If the issue is confirmed, we will send a free replacement.
Have questions or need help with a return? Reach out to us at sales@fabfunk.in — we’re happy to assist!